Here at The Birmingham Commonwealth Association (BCA) we are committed to providing our customers with the best possible service, and this applies to protecting your personal details too. The information you provide to us helps us to make our site relevant and be able to serve your needs as best as possible.
When you enter into a transaction on our site or enter on it, we collect certain personal information from you (for example: your name, email address, payment address and details). All such, information is held on secure servers when this is needed by our payment processing partner.
We will not gather or hold personal information about you unless you have given your permission for us to do so. By placing an order with us, you will consent to the use of such personal information through our payment processor.
Any personal information held or processed will be used lawfully, fairly and in a transparent way. It will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed. Unless we have your express consent to do so, your personal data will not be passed to any third party except for profiling purposes, to offer you the opportunity to purchase from us, to fulfil the delivery of the goods to you, and as is necessary to process credit or debit card payments.
Your privacy and confidence will be respected at all times.
Who we are
The Birmingham Commonwealth Association (BCA) (“we” “us” “our”) are committed to protecting and respecting your privacy.
Our policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
What information is collected about you?
If you have successfully applied to become a BCA member and/or visited the site we (and trusted partners acting on our behalf) may collect and process the following information about you:
– Your name, date of birth and gender;
– Your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;
– purchases and orders you have made;
– details of the method by which you intend to pay for the goods ordered;
– your on-line browsing activities on our website;
– your location;
– Other correspondence and communications with us
Our website is not intended for children and we do not knowingly collect data relating to children.
Some details are collected automatically during your visits to our website including, but not limited to, traffic data, location data, browsing data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users’ browsing
How is your personal data used?
We (and trusted partners acting on our behalf) use your information:
Sharing data with third parties
In order to make certain services available to you, we may need to share your personal information with some of our service partners. These include IT, delivery and marketing service providers.
For example, we use Stripe to process online payments–you can read more about how Stripe uses your Personal Information here: https://stripe.com/en-gb/privacy.
We only allow our service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to us and to you, and for no other purposes.
How long will we keep your personal information?
We and our trusted third-party payment company retain your personal information no longer than is necessary for the purpose we obtained it for thereby reducing the risk that it will become inaccurate, out of date or irrelevant. Information that is no longer needed will be securely deleted.
How we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services.
All information you provide to us is stored on secured servers.
You have the following rights:
– the right to ask for a copy of personal data that we hold about you (the right of access);
– the right (in certain circumstances) to request that we delete personal data held on you; where we no longer have any legal reason to retain it (the right of erasure or to be forgotten);
– the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you (the right of rectification);
– the right to opt out of any marketing communications that we send to you. We will only send you marketing materials where you have previously opted into correspondence about our services, updates and customer offers.
If you wish to exercise any of the above rights, please contact us using the contact details set out below.
Should you wish to stop receiving emails from us at any point (where you have previous opted in for such correspondence, let us know on our email detail below and we will ensure all your data is securely removed from our records.